Velvet: Most of our velvet products are Velveteen.
This fabric has a short and dense pile, with a very uniform distribution, which makes it resemble suede. Velveteen are usually 100% cotton and have more body and less drape than regular velvet. Because of the shorter pile, they are also more matte. The patterns in the piles may present with slightly different colour upon touching.
Cotton is a very short pile of velveteen and is less likely to be flattened. Avoid meeting moisture, since this could leave marks. Instead, apply a lot of steam for cleaning and cover with a white cloth. Steam only over the cover.
Polyester and cotton: In the process of upholstery , sometimes there may be some loose threads left on the product which can be removed by simply snipping the excess/loose thread without pulling as this may cause unravelling within the loose loom fabrics.
Whilst the majority of our timber pieces have lacquered surfaces and are fairly water resistant, it cannot tolerate excessive amounts of liquid. Dry any spills immediately by wiping with a non-abrasive damp cloth and polish the surface; otherwise liquid may seep through the lacquer and cause irreparable damage.
It is always recommended to use protective heat coverings on timber pieces, as it cannot tolerate greater temperatures from dishes heated on the stovetop or ovens. Always use coasters when placing cups, bottles or glass on the surface of a timber product.
Natural timber will show distinctive markings, uneven edges, splits, patches, patterns and colour variations which are evidence of being produced from genuine timber materials and is natural to its characteristics. Direct exposure to sunlight will cause timber products, particularly doors, tops and side panels to warp.
Marble is a natural material. Each piece is unique in markings and patterns and colour variations. Always use protective heat coverings to protect against hot objects. Always use coasters when placing cups, bottles or glass on the surface. Any liquid spills should be wiped clean immediately. Remove dirt and dust by wiping with a warm, damp cloth.
Stainless steel is an easy material to maintain. To achieve maximum corrosion resistance the surface of the stainless steel must be kept clean. Washing with a mild detergent and warm water followed by a clean water rinse is usually quite adequate for domestic pieces. Dust the surface regularly to avoid build-up of pollutants, which may cause the surface to rust. Only use a recognised brand of stainless-steel polish, if necessary. Avoid contact with sharp or hard objects, as this will cause scratching.
Whilst stainless steel does ‘stain less’, it is not stain or rust resistant so it is recommended to avoid excessive exposure to chemicals.
Always use appropriate glass/mirror cleaner and soft cloth on these pieces. It is always recommended to use protective heat coverings, as it cannot tolerate greater temperatures from dishes heated on the stovetop or ovens, if possible eliminated altogether. Always use coasters when placing anything on the surface of a glass product. Refrain from placing sharp or hard objects on glass as this will cause scratching however to protect the surface, apply felt to the underside of the item. Lift glass tops from the ends of a table as this will put unnecessary stress on the surface and may cause it to break. Glue and pencil marks can be removed by applying some Eucalyptus oil with a soft cloth.
Resin and Acrylic pieces are both synthetic materials so they can scratch and mark easily. Avoid placing sharp objects on their surfaces. Certain solvents can damage Resin and Acrylic, so it is best to keep your furniture away from harsh chemicals. To clean your furniture, use a mild detergent in lukewarm water with a clean soft cloth to wipe the surface down. Always rinse the detergent off the surface with a new clean cloth. Once the surface has been appropriately cleaned, dry the surface by blotting with a clean soft cloth. Avoid placing resin and acrylic pieces too close to a heat source.