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Koala & Tree

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Product Care

GENERAL CARE

Please ensure that you use your furniture for the intended purpose. The location of your furniture can affect its longevity so prolonged exposure of furniture to direct sunlight will damage it. Placing furniture too close to radiators, heaters, gas or wood fires can increase the risk of damage or discolouration. Sharp objects such as shoe fastenings, accessories and even the claws of your pets can tear, scratch or even break the furniture. Do not sit on arms of lounges, do not sit or stand on tabletops, and do not pivot on the back legs of chairs.

 TIMBER FINISHES

Whilst majority of our timber pieces have lacquered surfaces and is fairly water resistant, it cannot tolerate excessive amounts of liquid. Dry any spills immediately by wiping with a non-abrasive damp cloth and polish the surface; otherwise liquid may seep through the lacquer and cause irreparable damage.

It is always recommended to use protective heat coverings on timber pieces, as it cannot tolerate greater temperatures from dishes heated on the stovetop or ovens. Always use coasters when placing cups, bottles or glass on the surface of a timber product.

Natural timber will show distinctive markings, uneven edges, splits, patches, patterns and colour variations which are evidence of being produced from genuine timber materials and is natural to its characteristics. Direct exposure to sunlight will cause timber products, particularly doors, tops and side panels to warp.

 MARBLE FINISHES

Marble is a natural material. Each piece is unique in markings and patterns and colour variations. Always use protective heat coverings to protect against hot objects. Always use coasters when placing cups, bottles or glass on the surface. Any liquid spills should be wiped clean immediately. Remove dirt and dust by wiping with a warm, damp cloth.

 STAINLESS STEEL FINISHES

Stainless steel is an easy material to maintain. To achieve maximum corrosion resistance the surface of the stainless steel must be kept clean. Washing with a mild detergent and warm water followed by a clean water rinse is usually quite adequate for domestic pieces. Dust the surface regularly to avoid build-up of pollutants, which may cause the surface to rust. Only use a recognised brand of stainless steel polish, if necessary. Avoid contact with sharp or hard objects, as this will cause scratching.

Whilst stainless steel does ‘stain less’, it is not stain or rust resistant so it is recommended to avoid excessive exposure to chemicals.  

 GLASS & MIRRORED FINISHES

Always use appropriate glass/mirror cleaner and soft cloth on these pieces. It is always recommended to use protective heat coverings, as it cannot tolerate greater temperatures from dishes heated on the stovetop or ovens, if possible eliminate altogether. Always use coasters when placing anything on the surface of a glass product. Refrain from placing sharp or hard objects on glass as this will cause scratching however to protect the surface, apply felt to the underside of the item. Lift glass tops from the ends of a table as this will put unnecessary stress on the surface and may cause it to break. Glue and pencil marks can be removed by applying some Eucalyptus oil with a soft cloth.

 RESIN AND ACRYLIC FINISHES

Resin and Acrylic pieces are both synthetic materials so they can scratch and mark easily. Avoid placing sharp objects on their surfaces. Certain solvents can damage Resin and Acrylic, so it is best to keep your furniture away from harsh chemicals. To clean your furniture, use a mild detergent in lukewarm water with a clean soft cloth to wipe the surface down. Always rinse the detergent off the surface with a new clean cloth. Once the surface has been appropriately cleaned, dry the surface by blotting with a clean soft cloth. Avoid placing resin and acrylic pieces too close to a heat source.